Product & Packaging FAQs

PRODUCT FAQs

Are all Earth’s Care® products 100% Natural?

Our product line uses predominantly natural ingredients. Because natural options are not available for some types of components, a few of our formulas have a low percentage of synthetic constituents. Our goal for all of our products is to increase the natural content to the highest level possible. We continuously monitor developments in natural ingredients as we strive toward this objective.

How do your products compare to those of some of your competitors?

Although some other brands also use natural ingredients, we believe our criteria for ingredient selection and our transparency in talking about our ingredients meet or exceed current standards in the industry. For example, we have decided not to use some of the ingredients approved by the leading natural products certification group.

Some of your formulas contain synthetic preservatives. Why do you use these?

Virtually all of our ointments and balms do not contain water and thus do not need preservatives. However, products containing water must use preservatives to prevent bacterial and mold growth. After careful consideration of the options, we have chosen to use phenoxyethanol and potassium sorbate in select formulas to maximize safety and efficacy. We do not use parabens in any of our products.

Do you use any animal ingredients?

Yes, we use beeswax in some of our products. Our products contain no other animal ingredients.

Do you test your products on animals?

No. We are committed to never testing our formulas on animals. However, we do test many of our products on humans. This enables us to confirm that a formula is unlikely to be irritating or cause allergies.

Some of your products have a noticeable aroma. Do you use any artificial fragrance in your products?

The aroma present in our products, if any, is due to the natural ingredients in the formulas. We never use artificial fragrances in our products. In those few instances where we do use fragrances, they are natural and phthalate-free.

Do your products have an expiration date? Where can I find this?

Only our topical drug products have expiration dates in accordance with FDA regulations. Most of our oils and non-drug skincare products do not have expiration dates. All of our products have lot numbers. The lot number and expiration date (if applicable) can be found on the product label or the bottom of the product box or container.

My product has expired. Can I still use it?

We test our products for stability and efficacy for the period up to the expiration date. For this reason, we recommend that you discard and replace any expired product you may have.

Where are Earth’s Care® products made?

All Earth’s Care®  products are manufactured at an FDA-registered plant in Southern California.

PACKAGING FAQs

I noticed an FSC symbol on your boxes? What does this mean?

Our boxes use paper certified by the FSC (Forestry Stewardship Council). The FSC ensures that every batch of paper used to print our boxes is from certified well managed forests, company controlled sources and/or recycled material. In accordance with FSC standards, these forests are controlled to maintain high conservation values, exclude illegally harvested timber, and protect human rights.

Why don't you use recycled plastic for your jars?

Although we reviewed recycled plastic options in detail, we determined that the technology was not yet at the level needed to ensure the integrity of our products and to comply with FDA regulations. All of our current packaging material, including jars, is recyclable. We will continue to monitor the characteristics of any new recycled plastic containers that become available.

Why do you use amber glass bottles for all your oils?

We studied various container options based on their ability to protect our premium oils from deterioration due to exposure to ultraviolet light. We determined that amber glass provides the best overall protection for our products.

updated 4/18/14